The job market has drastically changed in the last few years. Due to the pandemic, many aging boomers left their jobs to retire prematurely and there are not enough young people to replace them. A lot of western companies struggle to find new employees and also China and Japan are facing an increasing decline in workforce. With the growing shortage on the global labour market, it becomes more important for organizations to increase productivity and maximise efficiency. How can you as a service provider create higher performance efficiency for yourself and for your customers?
A modern cloud platform like Microsoft 365 offers great opportunities to work more efficiently. It provides easy access to external IT capacity and innovative software. The Microsoft 365 toolkit contains well-known cloud applications like Teams, SharePoint, Word and Excel. The environment can be configured and set up entirely according to the specific needs of your organisation. Furthermore, it gives access to more advanced services to enrich the standard software with additional functionality.
Microsoft Power Apps is a low-code design tool containing all kinds of building blocks to compose user interfaces that can be easily connected to the Azure cloud or an on-premise database. This makes Power Apps the perfect solution to design your own apps for recording requests, tickets, hours etc.
Power Automate is a tool to connect a workflow to these apps. One workflow can contain different apps so it is possible to combine more complex business processes that involve multiple people or teams.
Power Apps and Power Automate enable you to automate business in no time. Hard-core developers are no longer needed to build the software. Everyone can learn it. Digitizing business becomes a matter of simply dragging and dropping. Talking about efficiency!
Working with Microsoft, you can benefit from economies of scale and focus on specific services or industries. For your internal processes it is obvious to use Power Apps and Power Automate to create solid solutions to streamline your business processes and boost your productivity.
You can for example integrate Microsoft 365 with your local monitoring and management (RMM) platform or extend it with Azure functionality. This way, you are able to automate repetitive maintenance chores like rebooting devices when a specific error occurs, upscaling and downscaling, issuing authorisations, prolonging licenses, or database maintenance. Manual tasks that are not only tedious, but also time-consuming and money-draining. The more you automate, the more performance efficiency you achieve.
Most organisations are aware they have to improve customer experience, streamline their processes and work more efficiently to ensure the future of their business. Microsoft 365 enables them to fully utilise the power of the cloud. Your customers no longer have to settle for standard, off-the-shelf software that doesn’t fit their processes. With Microsoft 365 they get access to the Office applications, advanced collaboration tools and an easy no-code platform to build custom software that exactly matches their needs. Microsoft 365 is the perfect driver for business productivity and performance efficiency. The only question is where to start. What configuration works best in the individual cases of your customers?
The options that Microsoft 365 offers are often overwhelming for new users. And that is precisely the reason why customers seek the advice and support of you as a service provider. They need you to make the right design choices, to find their way around in the cloud and to take care of the implementation.
Are you interested in what Microsoft 365 can offer your business? We at Insight have been working with partners like you across Europe for many years. We help them to find ways to optimize efficiency, reduce costs and maximize revenue by providing valuable time, knowledge and support in many (hybrid) cloud scenarios.
Contact one of our cloud specialists to find out how we can support you in optimizing your cloud ambitions in line with your business goals, whether you are designing your first workloads in the cloud or work entirely cloud-based.